Terms of Service

Last Updated: June 18, 2025

These Terms of Service ("Terms") govern your use of the website operated by Ekotex ("we", "us", "our"), accessible at https://ekotex.in.

1. Acceptance of Terms

By accessing or using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the site.

2. Use of the Website

• You must be at least 18 years old or using the site under the supervision of a parent or guardian.
• You agree not to misuse the site or violate any applicable laws.
• You agree not to attempt to hack, disrupt, or modify any content or security on the site.

3. Products & Orders

We offer water descaling systems and accessories. Product descriptions and pricing are subject to change without notice. Orders may be declined or canceled at our discretion.

4. Payments

Payments must be completed before dispatch. We use third-party payment gateways. We are not liable for issues arising from those providers.

5. Returns & Refunds

Please refer to our Refund Policy for details on returns, cancellations, and eligibility for refunds.

6. Intellectual Property

All content on the site—including text, images, and logos—is the property of Ekotex and may not be reused without written permission.

7. Limitation of Liability

We are not liable for indirect or consequential damages arising from your use of our site or products. Products should be installed and used as per instructions.

8. Changes to Terms

We may update these Terms at any time. Changes will be effective upon posting. Continued use of the site implies acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Gujarat.

10. Contact Us

For any questions about these Terms, contact us at: support@ekotex.in